Original topic:

Complaint Regarding screen timer

(Topic created on: 09-19-2024 10:58 AM)
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Phoenix__1
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I have been using screen timer in mobile , and have noted that many times it gives u notice that only 10 minutes remaining but actually it has lot of time remaining.. 
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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