Charging issues

[nitishkr14]

My phone is charging from only one side other side doesn't support charging 

I have new cable and charger(Type C).

But when I connect other company's charger it takes charging from both side. 

What is the problem behind this ??

[AlienSec]

Which cable brand is that?

[nitishkr14]

Samsung

[AlienSec]

I think this has something to do with port probably some foreign particles might have got into it or maybe it's a software issues. I do face this problems often.

[nitishkr14]

It may be. But what should I do?

[AlienSec]

Do some port cleaning carefully both for phone and cable. Maybe that could help you.

[AlienSec]

And I've noticed something unsual with the samsung type c pins there's total of 5 pins upper and 3 pins lower, whereas most other type c cables from other brands have 5 pins upper and 5 pins lower excluding the 4 upper and lower corner pins. I don't understand what could cost them if they only added proper 10 pins.

[AlienSec]

It appears that the pinhole on Samsung type c cables may experience some loosening, likely due to the use of plastic material, This design choice might have been intentional to prevent damage to the phone's type c port over extended periods of use.

[nitishkr14]

Fast charging also doesn't support

[bhghwan]

Clean the charging port with cleaner n brush..don't charge for 3 hrs minimum