Original topic:

Charge characteristics

(Topic created on: 08-06-2022 05:56 PM)
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vidya01
Active Level 1
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Tech Talk

image
Battery issue or charger or USB ?

8 Comments
Tejastjj
Active Level 5
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It's the cable issue/charger issue ...!!
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USB cable issue
its_celesto
Active Level 7
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Happened to me recently as well, i was using the phone while charging and it showed almost 3hour and more of charging time. But as soon as i cleared all apps, did a restart, everything went back to normal.
vidya01
Active Level 1
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Ok lemme check
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its_celesto
Active Level 7
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Any luck?
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vidya01
Active Level 1
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Yeah , I encounter a difference 😁😃
its_celesto
Active Level 7
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Do accept my solution, if you don't mind🙂
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cs_member8
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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