Camera

[Tarunsharma98720]

Dear Samsung,

When i use camera to click photos at 64mp it takes alot time and quality is just same like it's clicked on normal ratio.

And I noticed whenever i used camera for clicking photos when i turn it off it lagsss alot.....

[Sidhabhi]

Check photo size and zoom clarity..at 64mp it takes time to process photos..

Still you can clear camera cache/data, Also reset camera to default settings

[goodthings]

My dear clear catche and clear data of Camara app. Camara reset to default setting. Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support