Camera issue

[purna966]

When i check the app settings for camera

Memory used or not..

 it shows like this 

Camera not working 

[Div001]

Are you able to use camera app ?

[Ab_Heartsy]

Now why would you do that buddy?
Is ur camera working properly?

[purna966]

Mo

[purna966]

Not working

[Ab_Heartsy]

Enter repair mode by key combination n repair apps from there, thers lot of youtube videos about it? Try it n see if camera app issue solves, also download another camera app or try to use camera in WhatsApp n check if it's a hardware problem

[cs-member13]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support