Original topic:

Call notification issue

(Topic created on: 05-20-2020 05:34 PM)
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Parthaneon
Active Level 1
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Tech Talk
My phone is suffering from aome strange issue, Whenever some one calls me, my phone stays on AOD don't show me who 's call ia that? Unless I unlock my phone and slide down the notification panel, the same thing comes up whenever I am using my phone,  I have checked all settings of Phone app, I have selected all three modes like "full screen, mini popup ,popup" one by one but nothing helped.
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Samsung_Support3
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned step to resolve the issue:

 

1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Parthaneon
Active Level 1
Tech Talk
I have already erased the cache, even app data for once.
also have started in safe mode, but the issue continues.
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