Original topic:

Bug shows on Gallery

(Topic created on: 04-27-2022 06:18 AM)
254 Views
1ishtayaqdar
Active Level 5
Options
Tech Talk
Hello
I am samsung galaxy a51 user
Gallery show update 
After update when I want to edit any image 
The Gallery goes back
With out show any editing options..
Please help what to do...
Thanks 
2 Comments
Tech Talk
Go to settings>apps>select photo editor>check permissions

Also clear gallery cache and once restart your device and try
0 Likes
cs_member8
Moderator
Moderator
Options
Tech Talk

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

0 Likes