Original topic:

Bug report. Solution. Confusion?

(Topic created on: 06-23-2023 11:07 AM)
168 Views
OneSeven
Active Level 6
Options
Tech Talk



image


0 Likes
2 Comments
OneSeven
Active Level 6
Tech Talk
I mean nothing in the "4." option, the log file is not being saved at all and when the log file is being created from the third last option to save the file, the file is in zip format, after extracting many files and folder. Only one .text file size of 171.4MB.
HOW I ATTACH LOG FILE.?
cs-member11
Moderator
Moderator
Options
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes