Original topic:

Bug in "Allow all SIMs to use data in calls" feature

(Topic created on: 05-28-2021 06:44 AM)
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vravani
Active Level 4
Options
Tech Talk
When both SIMs are on VoLTE-only mode then "Allow all SIMs to use data in calls" feature/setting in Samsung OneUI works only after call is connected (i.e. picked-up) on either SIM. It does not work during incoming call on data-secondary SIM.
4 Comments
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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vravani
Active Level 4
Tech Talk
Done & still waiting for response from Samsung's concern team.
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vravani
Active Level 4
Tech Talk
This design flaw still not debugged 😤
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Members_XwRSy8z
Beginner Level 2
Tech Talk

Dear Samsung,

I have Samsung A52 5G.
1. When I make a voice call, my mobile data gets disconnected. Not able to use internet during call. tried all settings

2. screen recording don't record voice when whatsapp call is on. it works in all other brand mobiles.

please support.

Regards

Prashant Ingle

 

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