Original topic:

Bug in Zflip5 in gallery

(Topic created on: 03-25-2024 07:45 AM)
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GhaghlkaHarsh
Active Level 8
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Tech Talk
Hello 


I am using a z flip5 and i see bug in gallery so any photo open and when i tap rotate button than no any response remain same.

Also i am using a other a samsung device is f34 i don't see in this bug.


So samsung say Z is luxuries but they are not provide a budget experience. 

See i attached a screen recording of z flip5
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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