Bluetooth device

[Mohit_Sarsuniya]

I am trying to pair My Oppo Enco Buds2 using Google fast pair but It is not working on Galaxy M53 5G even I enabled Nearby device scanning and bluetooth. I recently purchased it so is brand new. Is it a bug caused by software update? I purchased it in August and the last update installed on June. Can you help?

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support

We acknowledge your issue and request you to please report the problems of your Samsung smartphone with a log file. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

For further assistance, please feel free to contact us back any time.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[ishuika]

Hey why I cannot pair as a new device redmi earbuds