Original topic:

Blinking Red Dot Issue in Display

(Topic created on: 11-16-2023 04:00 PM)
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Tanya94
Active Level 1
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Tech Talk
I have recently purchased S22 Ultra a month ago and since a week after I am experiencing a weird issue in my display, a red dot blinking continuously towards the right side of screen near the volume down and power buttons. It is there when the screen is static and nothing is moving on the screen, even when the phone is locked. Purchasing such an expensive phone and getting a problematic display is really disheartening. Changing display seems to be a solution but it is a brand new phone and I don't want them to open it up either. Putting in such a huge amount of money and getting this is so bad. I really don't understand what to do.
9 Comments
_N_P_7
Active Level 4
Tech Talk
Never heard about this kinda issue 🤔
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Tanya94
Active Level 1
Tech Talk
I have read a few posts about similar issues in Samsung models. They call it a dead pixel or something I'm not sure. I am not able to upload a video of my phone here to escalate the issue I am facing though.
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_N_P_7
Active Level 4
Tech Talk
It it's dead pixel then you can test the display to know it on own. Dial *#0*# and check red, green, blue
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Tanya94
Active Level 1
Tech Talk
Checked, it still blinks on all the colors. What does it mean?
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_N_P_7
Active Level 4
Tech Talk
What! What the hell is going on there 😂
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Tanya94
Active Level 1
Tech Talk
It definitely means that samsung is manufacturing defective products!! 😒
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cs_member10
Expert Level 5
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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ROZAJMERI
Active Level 7
Tech Talk
I am a pure sumsung coustemer from 2000 when gsm phone with entina till 2024 i am still using sumsung in the year but now after using sumsung from 20 years i am never dissappoint from sumsung but now i am very dissapoint to say that i own and trustable company has fraud me .my sumsung s22 has a got a green line after software upate i am very sad to say that samsung has disappoit me after using sumsung from 20+ years this is sad moment for my life i request you to replce or repair my device because i could not accept this kind of things with pure sumsung couatmer and it is not only me but many other coustemrs have this problem and i am very sad to say that if this kind of behavior contines we people from samsung family needs to leave the samsung family and use other phones we are not at all happy to leave this company at all and this is not are fault at all its your company fault and only you are 100% responsible for it if the software is not ready to use company should not upade the mobile company should cheak the upade with responsiblity in upate 16.1 One UI Version problem i was using m200 galaxy Y galaxu y duos R200 galaxy grand ,grand2,j7,j6,,s3,s3 mini ,A50,A53,A52 wifi 6 S7 Mini , S5 , Galaxy F ,Samsung Guru keypad mobile and many more but after many years i do not rember some of them but i am never dissapoint with any of them but this s 22 ultra has got a green line after upade . But i am very sad to say the samsung is nowdays is not giving value to coustmers but giving importance to money and thinks to make company more profjtable we the people of india takes coustemers as god and happiness is only we need and try to stasify it thats all we dont give the pripority to money on coustmers we are not willing to defame the company but my friends were telling not to buy samsung and my trust on this comoany has been removed


I am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone
Dont parchese samsung S seris phone
S22 ultra s23 ultra s24 ultra all model probleams
Dont update one UI version 6.1
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atharvgaikwad
Beginner Level 2
Tech Talk
I have recently purchased A35 a weeks ago I am experiencing a small red dot issue on my display
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