Original topic:

Battery draining fast

(Topic created on: 11-03-2020 04:58 PM)
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Vipsee
Beginner Level 3
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Tech Talk
Battery is draining fast as compared to earlier. This is just 2 months after the purchase. My model is Samsung M31(6000mAH). Is anyone facing this issue? What should be done?
3 Comments
ZM
Active Level 2
Tech Talk
whilst Bluetooth is connected, I suffer huge drain.
Vipsee
Beginner Level 3
Tech Talk
Yes. Also try Location GPS..it will drain like fluid :(
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cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "Battery drainage" issue kindly follow the given below step:

>> Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory.

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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