Battery drain of Samsung A10s

[Gopal8]

I have bought the Samsung a10s from nepal in 2020 , 21 March and now its battery is draining too fast can you update the software. 

[cs_member9 · Accepted solution]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We at Samsung understand your concern. Kindly follow the below mentioned step to improve the performance of the device

1. Perform Battery Optimization: Settings>> Select Device Maintenance/Device Care>> Optimize>> Optimize all options like Battery, Storage and Memory
2. Adjust screen timeout settings: Settings>> Display>> Screen timeout>> Select minimum screen timeout.

If the issue still persist, we would request you to please contact your local subsidiary for better assistance. Please follow the below mentioned toll free number:

+977 9801572667(For NTC Customers Only) | 8A.M to 8P.M| 7 Days a week

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support

[Gopal8]

I always follow this procedure. But still overheating and battery draining is not stopping. Please Provide an update to solve these problems.