Galaxy S24 plus Exynos overheating

[Members_K1zSaDu]

I am using galaxy s24 plus from last 15 days.

It's overheating while I use 5g network, also when share wifi hotspot It's also too overheating, also battery drain fast while share hotspot and during call, there is no any other option too solve this issue I had try many tricks.

I request to samsung why you are not provide option to samsung apps to restrict Battary usage and background data restricted. Please do proper reply.

I have nothing phone 2 also and it's really good smartphone in market for all above problems 

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, please copy the below URL and paste it into the web browser for the troubleshooting steps:

https://www.samsung.com/in/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi....

Decrease the screen brightness
If your device is heating, decrease the screen brightness sometimes high brightness levels may cause the heating issue.

Uninstall the unnecessary apps:
Too many apps installed on the device may cause the device heating issue. Uninstall the unnecessary apps if not using them.

Long duration of graphics-intensive gaming sessions
Long duration of graphics-intensive gaming sessions may cause the heating issue.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[Members_K1zSaDu]

Not satisfied of your reply why am decrease display brightness, 

I m not playing any game on my phone.

• Using basic apps like skype, WhatsUp, 
• Provide samsung pre-installed apps restriction option for Battary and Data background usage.
• Also provide 3 option for display like Nothing phone 2  Standard,  Adaptive  and High 

[Members_K1zSaDu]

 

 

[rajchd]

I am also facing similar issue.

[PETERKramberger]

 

 

[PETERKramberger]

This s24 plus exyonos is **bleep** outside ist overheat olways.no problem on s23 ultra least sommer.