Original topic:

Battery charging

(Topic created on: 04-18-2020 11:52 AM)
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NPP03
Beginner Level 2
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Since last 15-20 days, it takes 7-8 hours for full charge.  Earlier it was getting  charged in 2.5 - 3 hours. Please advise what might be the problem and Solutions..
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mkarthick
Active Level 6
Tech Talk
what phone are u using
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NPP03
Beginner Level 2
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Samsung m31
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Samsung_Support3
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Dear Samsung Member,

Greetings from Samsung Customer Support!

 

1. We always recommend to use genuine Samsung charger for charging your device.
2. Check physical condition of USB cable, if any tear or bent please replace it with the new genuine one.

 

If issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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