Original topic:

Battery Draining Fast

(Topic created on: 10-20-2020 11:50 AM)
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TroubleRaiser
Beginner Level 2
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Tech Talk
My Galaxy M31 battery is draing fast i noticed this after firmware updation of september 1st.Is this related to Hardware or Software.Any one facing this iaaue?
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4 Comments
Anonymous
Not applicable
Tech Talk
if you simply updated that ota via mobile data or wifi then maximum time this will happend only ....Samsung provides non A/B partition type ota software not like other company ....hence only the proper process to install software especially in any Samsung devices is via smart switch and pc ,,or by Odin or through authorised Samsung service center as the use Odin only for their official purposes....otherwise simply software update via mobile data or wifi if by chance fluctuate a single bar also then there will be maximum chances to produce software loop hole over software then those type of issue arrised if that software not installed fully or correctly by damaging software side ....not only that even display and motherboard can get permanently damaged as many many users faced before ....... Samsung recommends smart switch only .......now do a factory reset ..it will helps to clear few glitches...if then also issue not solved then please visit the service center and flash the last firmware from them .... from next time use smart switch to install software if you don't want to loose your device in future
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Ehsank
Expert Level 5
Tech Talk
main reasons of battery drain is even you close apps but they uses ur battery and running in background unnecessary, see image and read the statement.
2nd due to huge notification enable.
for e.g ; Google has huge notification which we don't need at all see image just scroll down image and check how many notification it does have.
So do these settings to stop, which consume unnecessarily.

1. Connection>more connections settings> disable nearby device settings

2. Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .
Screenshot_20200909-020608_Settings_60630.jpgScreenshot_20200731-222607_Settings_58499.jpg
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Ehsank
Expert Level 5
Tech Talk
Besides above settings do some more settings to save more battery life and observe for next 1-2 days, it will give a noticeable difference

3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

4. Long press on each app specially 3rd party(LIKE FACEBOOK, YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info> then go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings >apps>search "weather" >click on settings icon right side > change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery?)


6. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.

7. Google >click on 3dot>usage and diagnostics >off this option.
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cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. To resolve battery issue kindly follow the below given step:-


- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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