Battery Drain Issue During Screen-Off Mode

[mahemJ]

I’ve noticed one more thing: The battery consumption during the day is quite good, with an expected percentage of drain. However, the issue arises when the screen is completely off—it drains significantly, which is quite surprising. 

Please note that not any single application was open or downloading or updating anything.

I’ll definitely be highlighting this concern as a request for improvement.

[mahemJ]

Check your battery consumption in the midnight its falling even if the screen is off

[mahemJ]

Even @DeepakSinghania 's battery also draining at midnight when screen is completely off and he have added almost all apps into deep sleep

[mahemJ]

Look your battery consumption battery percentage dropped while screen is off i have marked in red pencil

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product.

To fix battery drain issue please use the link to perform some easy troubleshooting steps: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support