Original topic:

Bad screen resolution and lines on the display post OS UPDATE on my Note 9

(Topic created on: 08-26-2020 02:25 PM)
296 Views
Sajan24
Active Level 1
Options
Tech Talk
I have been facing an issue with display image quality on my Note 9 post a software update.
I whlent online and found a lot of users complaining about the same. I have received an other  update since the issue started but the issue still remains unresolved.
Samsung live up to your customers expectations and own your mistake and fix things in a timely manner
S
Cheap tricks don't help build trust

16 Comments
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Adjust the brightness
Settings > Display > Adjust the brightness.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Sajan24
Active Level 1
Tech Talk
I have tried this and it's just a quick way to hide the lines on the screen by bumping the brightness up this is not a resolution but a cheap quick work around
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Sajan24
Active Level 1
Tech Talk
I have raised my concern and shared the system logs
0 Likes
graja
Active Level 2
Tech Talk
guys it is business tactics by samsung ,they ruined our note 9 phones so that we would buy new Note 20,otherwise so many people facing same problem and they doing nothing
conclusion :-Never buy samsung phones in future and also insist loved one's.
0 Likes