Original topic:

Backup calling

(Topic created on: 04-02-2022 05:07 PM)
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vravani
Active Level 4
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Tech Talk
Impressive feature of #Samsung #OneUI 4 (based on Android 12):

#BackupCalling
=
#WiFiCalling (#VoWiFi)
+
#AutoDataSwitching

Auto Data Switching:
Switch to another SIM for mobile data if the preferred SIM can't connect. 

If Wi-Fi Calling is on, SIMs will also be able to make and receive calls when they're out of network range. The calls will go through the mobile data connection of another SIM.

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4 Comments
cs_member8
Moderator
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We welcome your suggestion and appreciate the time and effort you have spent sharing your valuable comments. This will help us to improve our services.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

msoldo
Beginner Level 3
Tech Talk

I've noticed that the Samsung Galaxy S22 series has a limitation with the Backup Calling feature when using dual SIMs while the second SIM card is in roaming. Interestingly, this isn't an issue on devices like Google Pixel and iPhones, where the feature works seamlessly even when the second (e)SIM is roaming. This discrepancy in functionality is quite puzzling and pointless. Do you know if there's hope for Samsung to address and rectify this issue in future updates? It would be a significant improvement for users who frequently travel or rely on dual SIM capabilities.

Members_PBZufMT
Beginner Level 4
Tech Talk

I need that feature too. This feature is need when roaming and samsung is ban to use it when roaming. You should at least give and option in a menu for the people who needs this service when needed. iPhone and Pixels has no such restrictions why Samsung is doing that. 

ronwi1
Beginner Level 2
Tech Talk

Is this an existing feature, or one you would like to see incorporated?  I don't see it anywhere on my US variant S22 Ultra.

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