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β12-03-2019 01:18 PM in
Tech TalkSolved! Go to Solution.

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β12-12-2019 11:19 AM in
Tech TalkHi there,
Please perform the following steps to resolve the issue:
1- Settings >> device care >> tap on 3 dots >> auto restart >> if enable kindly disable it.
If issue still exists also perform the below-mentioned steps:
1- Check the mentioned issue in safe mode.
2- Check for the latest device O/S (Settings > Software Update > Download updates manually).
For further assistance, register your concern in Samsung members app (Open Samsung members app>click on β+βicon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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β12-12-2019 12:26 PM in
Tech Talk