Original topic:

Auto restart

(Topic created on: 12-18-2019 02:14 PM)
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deepeshkhurana1984
Beginner Level 2
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Tech Talk
My s10 is getting auto restarted while usage..( I am playing tennis clash 3d  a lot these day may be  its linked to that and usually happens by co incidence while playing that game) .May be it's due to the new software update.Pls guide.
3 Comments
darkf1ber
Active Level 6
Tech Talk
chk battery stats. usually leakages due to a faulty battery
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Tech Talk
Bro, uninstall recently installed 3rd party apps or unnecessary apps(especially apps which you are mentioning).
or
perform normal phone reset settings
or
perform reset apps prefrences
settings>applications>click at 3 dots>select reset apps prefrences

just give a try..
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Tech Talk

Hi there,

 

Please perform the following steps:

>Ensure that your device is getting restart after installing any particular application. IF yes then check the device by uninstalling that application.

>Disable scheduled auto-restart if available in your device. (Go to settings>>General management>>Reset>>Auto restart>>disable.

For further assistance, register your concern in the Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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