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03-19-2020 12:47 AM in
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03-19-2020 01:03 PM in
Tech Talkphone app is buggy and unresponsive
play store is also buggy some time I cannot install app through it
data connectivity and battery drain issue
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03-20-2020 01:42 PM in
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03-20-2020 04:14 PM in
Tech TalkDear Samsung Member,
Greetings From Samsung Customer Support!
We would like to inform you that android 10 update for your device Galaxy A50 is coming in the month of April 2020. You can check update in the Samsung Members app under the notice section. kindly keep your applications and software updated to the latest version.
Update device software (If available):- Tap on Settings>Software update>Download and install>Checking for software update>Software update available>Download>updates >Downloading updates>Install now
Note: Your phone will restart after the update is installed.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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03-20-2020 05:15 PM in
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03-20-2020 06:00 PM in
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04-05-2020 11:19 AM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Be assure below given steps will resolve the issue which you are facing:-
1. Check space availability:,Path: Settings > Device Care >Storage,
2. Check app cache,Settings >>Device care>>Storage>>,CLEAN NOW.
3. Close background apps.
4. Remove third party apps: settings >> Apps >> Uninstall.
If issue still persist please do send the log file via, Samsung member > Get help > Send feedback > Error reports > Select Symptom category. So that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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06-28-2020 03:45 PM in
Tech Talk