Resolved! Solved

Original topic:

Android 12

(Topic created on: 02-18-2022 10:51 AM)
217 Views
neerajcrazy
Active Level 1
Options
Tech Talk
1).   I am using S 21 Ultra 5G. After updating  Android  12, I am unable to download and install apps from play store  as well as from galaxy store. Error comes as : "Can't install"

I contacted Samsung support as well as Samsung service center. They are also not able to resolve the concern. They said that Android 12 is not available with them.

2). Also when I create any video or Reel and share it through what's app to someone, audio doesn't play at reciever end but as soon as I save the same video in 4K and share again, audio gets played.

Above problems I am facing after Android 12 update. 

Pls resolve asap.

Thanks 
15 Comments
Ak5hay_09
Active Level 8
Tech Talk
whats the problem ?
0 Likes
neerajcrazy
Active Level 1
Tech Talk
when I create any video or Reel and share it through what's app to someone, audio doesn't play at reciever end but as soon as I save the same video in 4K and share again, audio gets played.
0 Likes
Ak5hay_09
Active Level 8
Tech Talk
thats the problem with whatsapp then ... backup data and try whatsapp reinstall
0 Likes
neerajcrazy
Active Level 1
Tech Talk
Screen recorded video when edited gets no sound if shared via what's app. If saved in 4k, doesn't have any problems
0 Likes
Mani_S20FE
Beginner Level 3
Tech Talk
Go to recovery mode and do the following operation

1) Wipe cache partition
2) Repair apps
Then check if it is cleared or not
0 Likes
neerajcrazy
Active Level 1
Tech Talk
Guys again facing the below problem .
1).   I am using S 21 Ultra 5G. After updating  Android  12, I am unable to download and install apps from play store  as well as from galaxy store. Error comes as : "Can't install"


I contacted Samsung support as well as Samsung service center. They are also not able to resolve the concern. They said that Android 12 is not available with them.


2). Also when I create any video or Reel and share it through what's app to someone, audio doesn't play at reciever end but as soon as I save the same video in 4K and share again, audio gets played.

0 Likes