Resolved! Solved

Original topic:

Android 12

(Topic created on: 02-05-2022 10:13 AM)
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neerajcrazy
Active Level 1
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Tech Talk
1).   I am using S 21 Ultra 5G. After updating  Android  12, I am unable to download and install apps from play store  as well as from galaxy store. Error comes as : "Can't install"

I contacted Samsung support as well as Samsung service center. They are also not able to resolve the concern. They said that Android 12 is not available with them.

2). Also when I create any video or Reel and share it through what's app to someone, audio doesn't play at reciever end but as soon as I save the same video in 4K and share again, audio gets played.

Above problems I am facing after Android 12 update. 

Pls resolve asap.

Thanks 
15 Comments
Tech Talk
Try clear data of play store and galaxy store
And also update playstore from setting>version> tap2-3 times on version.

I am a youtuber please subscribe my channel. Channel name - tricky arpit
Link - https://youtube.com/c/TrickyArpit
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neerajcrazy
Active Level 1
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Not able to find version in settings
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Playstore ki setting mai mobile ki setting mai nahi
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RanitKhan
Expert Level 5
Tech Talk
Wait for a bug fixing update..these are common issues that users may face after updating to a new android version...

As for now you can try to clear cache partition in recovery mode...
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Ak5hay_09
Active Level 8
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here is the fix : alert read full steps.
1.open settings app and clear the cache and data of playstore.
2. disabled playstore.
3. restart phone.
4. open settings>apps> search for playstore and enable it.

issue will be fixed. if you got solution tap on 3 dots and accept as a solution. enjoy !
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neerajcrazy
Active Level 1
Tech Talk
Already done this too but no resolution
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Solution
Ak5hay_09
Active Level 8
Tech Talk
can you try this again today ... because this thing has been fixed by google on 4th February 2021
neerajcrazy
Active Level 1
Tech Talk
Thanks. It's resolved
neerajcrazy
Active Level 1
Tech Talk
But there was a second problem too. Audio and video issue
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