Android 10 update problem

[kittu28]

Hi guys,

Update to android 10 on note 10 plus. I'm witnessing the home screen transition is not smoother after the update. Anyonw got the same problem and how to rectify it ? 

[vj9595759009]

not yet

[SreeHarsha]

same here reported the same

[DeepankarBU]

How did you report?

[DeepankarBU]

I use a Samsung Galaxy M30 got the update done today and home screen transition recent apps are very buggy

[SreeHarsha]

go to help send feed back including logs of your device

[SreeHarsha]

used Members report error

[Samsung_Support1]

Hi there,

Please perform the following steps to resolve the issue:

1- Settings > general management > reset > reset settings.

2- Clear the RAM memory of device (Settings > Device care > Memory > Clean Now).

3- Stop the background running app (Tap on the left soft key and close all the running apps).

4- Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members

[kittu28]

I have performed all the steps still the problem persists. received the same reply after sending the error reports