Original topic:

Adaptive Brightness is a Not Working Properly in My Galaxy S20 Ultra.

(Topic created on: 05-13-2020 02:30 PM)
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RxMinesh1996
Active Level 2
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Tech Talk
Solve my problem. 
Adaptive Brightness Not Working in My Galaxy S20 Ultra.
Continuously Drain Brightness. 
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9 Comments
IAMAR
Active Level 5
Tech Talk
clear data and cache from the "device health services " app....
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RxMinesh1996
Active Level 2
Tech Talk
it's not working
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IAMAR
Active Level 5
Tech Talk
did you clear data from device health services app??
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IAMAR
Active Level 5
Tech Talk
ok...1st turn off adaptive brightness..then clear data from device health services..then turn on adaptive brightness
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RxMinesh1996
Active Level 2
Tech Talk
ok
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RxMinesh1996
Active Level 2
Tech Talk
it's Not Working
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cs_member9
Active Level 7
Tech Talk

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We at Samsung understand your concern and we apologies for the inconvenience caused to you. We would like to inform you that the issue has been resolved with the latest security patch which we released on 6th April 2020 and 24th April, 2020.

 

Kindly download the updated version by following below-mentioned steps:

Click on settings> Click on software update> Click on download and install> Check software update> Software update available (if any available) > Click on Download > Downloading updates > Click on Install now.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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RxMinesh1996
Active Level 2
Tech Talk
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RxMinesh1996
Active Level 2
Tech Talk
not solved my problem.
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