Original topic:

Accidental Touch Protection not working properly

(Topic created on: 05-14-2022 05:46 PM)
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RAAJTECH
Active Level 7
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Tech Talk
In Galaxy A50s Accidental Touch Protection feature is not working properly when is in pocket. after updating to ONE UI 3 (Android 11). When you put your phone in pocket even if you have activated this feature, its Vibrate every 5 minutes in your pocket when detected Touch in pocket. Earlier this feature was working fine. but after update its not working fine. Samsung please fixed this issue first..
11 Comments
Ravishankara
Active Level 5
Tech Talk
Turn off "Touch sensitivity" and check
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Abhishek13892
Expert Level 2
Tech Talk
You should do these things and to resolve just follow these steps you will get solution of your problem,
1- Uninstall unused app(which is not from Play store)
2- Open App setting on top right by tapping 3 dot click on reset app preference
3- Open again app setting and click on ONE UI HOME and Open Storage clear cach and data too and going one step back and again Open ONE UI and click on forse stop.

Now your Home UI will be reset and one by one use app and will work your app properly.

4- You need to switch off and switch on(not restart) your phone

Accept me as solution by clicking on 3 dots on my comment if I have given you right solution and it works for you, That motivates us 🙏🙏🙏
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berniberni
Beginner Level 2
Tech Talk

bwahhaha what

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pankajur
Active Level 8
Tech Talk
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Ehsank
Expert Level 5
Tech Talk
once reboot in a safemode and observe

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Screenshot_20200815-223913_Samsung Members_59464.jpg

Screenshot_20200815-223930_Samsung Members_59466.jpg

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Samsung_Support1
Moderator
Moderator
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Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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knight_samir
Active Level 1
Tech Talk
Yup this issue is there even in my S20 FE 5G
Tech Talk
The solution is that u need to disable double tape to wake up feature in motion and gestures. Its working in s20fe
Calvin Yee
Beginner Level 2
Tech Talk

I have tried in my Galaxy S20 FE, but is not working. 

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