Resolved! Solved

Original topic:

AOD mysteriously re-enabling itself!

(Topic created on: 11-14-2024 08:09 PM)
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ABL2021SGFan
Active Level 8
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Tech Talk
Hey guys

I am having a problem on my phone, and it's a rather mysterious one🤔...

I don't use Always on Display (AOD) ever on my phone, so I turned it off a few weeks back. But surprisingly, without me doing anything, it enabled itself back on its own!

I know I can patch this with a routine (I already saved it but disabled for checking), but I would like to resolve the root cause here instead. 

Please help
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According to you your phone's settings is changing and you want to find why is it changing.

You can find it by downloading 'nice catch' from 'good lock'.

Good lock is available on galaxy store.
https://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.goodlock

After downloading you can open it, then click on 'life up' then find nice catch and configure it.

I must mention that it can records and show events that happen after configuring it so configure it and then wait for setting to change.

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Solution
Tech Talk
According to you your phone's settings is changing and you want to find why is it changing.

You can find it by downloading 'nice catch' from 'good lock'.

Good lock is available on galaxy store.
https://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.goodlock

After downloading you can open it, then click on 'life up' then find nice catch and configure it.

I must mention that it can records and show events that happen after configuring it so configure it and then wait for setting to change.
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ABL2021SGFan
Active Level 8
Tech Talk
Ok, though I have F series and Good Lock is available only on select A and full S series... I'll just install the APK
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that usually in these settings, it does not activate automatically without any action from the user side. If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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