Has some one face the issue of display going blank and dead automatically? I have to recently replaced it from service center and even motherboard . And 2 days back my another A50s got the same issue . Suddenly it's started loosing color and went blank. It was not fallen or damaged or not having single scratch
it's not device issue ...it's issues with software...most of all series of devices got colour banding issues more or less after security patch or software update..Samsung has to fix those
Please be assured and to resolve display issue kindly follow the given below steps:
1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon. Exit safe mode: Hold the power button and select restart on the device. 2) Reset the device: settings >General Management > Tap on Reset. Note: Before reset make sure to have back up of the data via Smart Switch Mobile App (Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
