A bluetooth problem that is not yet solved in my phone .

[Vishesh2687]

Guys,Hi i am vishesh a samsung m31 user..i am facing a problem while using my headphones .it works well when sound is inputed by softwate but when its just connected it randomly disconnects which annoys me........then i have to connect them again .........

Error report was sent but none of their solution worked .......tried network resseting .......and all that please i need solution......

Should i go for factory reset......please help....thanku for reading till now........

[deep1227]

Problem with your Bluetooth headphone it's cheap.
The costly headphones dont have this problem

[Vishesh2687]

Hey u .......let me tell you they have bt 5.0 and its not cheap..if dont know answer then please.....stop...

[deep1227]

Doesn't matter its Bluetooth 5 or 6 or 10. Try replacing your headphone its faulty. Return that.
Works fine with my cheap headphone of noise bt 3.0. Works fine. No disconnection issue at all.

[Vishesh2687]

Please sir try to understand i had tested it on my pc too they are good in that......btw you know nothing idota......hehe

[deep1227]

Okay Sir, fallen are those people who thought they know everything and others know nothing.
Dumbassa

[Vishesh2687]

This scheme applies to you

[deep1227]

Woww

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support