Original topic:

very slowdown my tablet after one ui 2 update, my games are not working properly

(Topic created on: 08-12-2020 06:31 AM)
135 Views
samsungmem
Beginner Level 2
Options
Tablets
Please solve my problem 
My device is Samsung tab A 10.5 2018
0 Likes
3 Comments
Anonymous
Not applicable
Tablets
can you give the screenshot of the one ui 2 update?
0 Likes
Anonymous
Not applicable
Tablets
Did you try resetting device. It is best to reset device after major updates like this. Also if you have laptop use smartswitch pc to update over ota for glitch free experience atleast for major updates or visit service center for updating.
0 Likes
Samsung_Support5
Moderator
Moderator
Options
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes