Original topic:

unable to open Samsung file (especially one particular file)

(Topic created on: 03-13-2021 10:44 AM)
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bheeshma29
Beginner Level 2
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Tablets

image


image


T

Im facing this issue only with this particular file 
Even i did following things it didn't help me
•apps>Samsung notes> storage>clear cache 
•force stopped Samsung notes
•moved to other folder and opened 
Still I'm unable to access this particular file 
Unable to export 
Unable to save


Please solve my problem ASAP
This file is important to me

1 Comment
Samsung_Support1
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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