Original topic:

s pen problem

(Topic created on: 07-17-2020 05:51 PM)
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Samsung_8i6Ivfs
Beginner Level 2
Options
Tablets
Just three days old so lite tab. Spen suddenly s,topped working. Will they replace it.
3 Comments
ADSoomeet
Active Level 9
Tablets
They should.
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Tablets
It will be replaced, if it is not a physical damage!
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cs_member9
Active Level 7
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

To Reset S Pen - Insert the S Pen into the slot. Then, open the S Pen remote setting screen and tap More → Reset S Pen.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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