Original topic:

galaxy tab a7 screen problem

(Topic created on: 12-17-2020 10:34 PM)
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KING2107
Active Level 2
Options
Tablets
When in my Samsung galaxy tab a7, I turn the dark mode and blue light filter on and increase the brightness screen starts flickering and blinking. Also when I change the wallpapers on home screen other than the stock ones and change the orientation to landscape mode screen starts blinking. Is anyone having same problem? 
5 Comments
Anonymous
Not applicable
Tablets
not in tab A7 but I saw same issue in many note 9 ,s8,s9 series.... try to set safe mode for 8 hours...
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KING2107
Active Level 2
Tablets
is it a hardware problem? Should I replace it?
Anonymous
Not applicable
Tablets
no bro ..software fault .... previous all device same problem fixed just after software update.... better once you flash last firmware from Samsung service center..I think it will be solved..... hardware issue not like that ...if any hardware issue presents then it must be continuous flicker....
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Ehsank
Expert Level 5
Tablets
its better to visit service centre
cs-member13
Expert Level 4
Tablets

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve the issue kindly follow the given below steps:-


1. Display brightness level:- Kindly set the device display brightness in auto mode (If available).
Steps to adjust brightness in auto mode: Swipe down on the home screen to open notification panel>Turn on Auto brightness. 


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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