Wifi connectivity problem

[harish1017]

I have connect wifi Hotspot to my mobile (Realme 6) and initially it is connected to that mobile but after 40 - 60 minutes it is automatically disconnected and automatically reconnected within 1 minutes approximately and the mobiles Hotspot is always on.

I have encountered this problem multiple times, kindly help me out.

My tablet software is up to dated, and this problem is present before update. 

And, my Realme 6 mobile is also upto dated. 

I think this issue is on my tablet!!

Kindly suggest me, what i need to do ?

I'm totally irritated from this issue. 

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Kindly make sure that your tab is the only one having this problem on your WiFi connection. If all devices are having wifi issues, then you want to contact your internet provider as the issue is not with your device but most likely with your WiFi connection.

Path: Settings> Connections>Wi-Fi> Wi-Fi network> Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

Restart the tab and Mobile Device:
1. Switch off your Mobile and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your tab and select Restart.
2. Once the mobile has been successfully connected to the internet again, try to connect to your network on your tab.
3. Make sure there is no interference between the tab and your mobile device.

Reset network settings:
Path: Settings > General Management > Reset > Reset network settings.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support