Original topic:

Why battery is draining too early

(Topic created on: 06-13-2024 03:23 PM)
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arena5
Active Level 3
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Tablets
Why battery is draining too early that I have to charge 2 times a day or more than that and charging is also very slow please help I recently but this a9 plus tab
5 Comments
goodthings
Expert Level 5
Tablets
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Tablets
Your's most welcome to here.
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device slow charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

 

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Ajay_das
Expert Level 2
Tablets
Call to customer care 1800407267864 Complaint dere battery draining issue, say next update plz recover
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Sameer
Active Level 9
Tablets
I have tried to address this issue in my video ...

https://youtu.be/DXM7pdW5a-w?si=_uL2LE-EYk5c8lY8

Make the following changes and wait for 2 weeks, post making all changes ...so that it studies the usage patterns and later battery life is enhanced ...

This you tube channel is only about Samsung and will cover some exclusive content (not covered by Any channel) ...

If you like the video, please subscribe and hit the bell icon for all future updates

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