Original topic:

Wht pedometer doesn't work on tab s9fe?

(Topic created on: 02-06-2025 02:19 PM)
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Acchn
Active Level 2
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Tablets
It has inbuilt smart health app but it doesn't count the steps.
Also that apl is fully functional but didn't show anything.
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2 Comments
cs_member10
Moderator
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Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Sai_Sarvesh
Active Level 5
Tablets
Tab doesn't have all the sensors unlike a phone , the app is common for both tab and phones if u want to count ur steps kindly use a smart watch which will give more accurate result compared to using a phone ,,

If found helpful kindly mark this as solution
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