Unable to login to My Galaxy app from tab s8 plus. After I input my mobile number, the get OTP button activates but doesn't work or send otp. Tried multiple times over 2-3 months but the only response on samsung members is try it after sometime as it might be due to server or network issue
We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurring.
Have done that already twice but all I get is standard responses or checks which I also have done but still facing the same issue. Thanks to your amazing tech support.
