USB device not recognised

[deep9430]

Hello while connecting otg to my tab s8 ultra then USB device unrecognized option is comming have tried all possible solution but nothing worked plz anyone knows the solution

[Anikroyale]

What format is your USB drive in?

[deep9430]

Ntfsc like dis only

[deep9430]

Not fat 32

[deep9430]

What happened

[deep9430]

This error

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.

1: USB Cable Troubleshooting: Always use original cable came with Samsung device, should be damage free and not be worn out.

2: Settings >> Developer option >> Default USB configuration >> USB tethering please enable it.

3: Check the USB connection. Perform interactive checks through the Samsung Members apps:

Path: Samsung members > Get Help > Interactive checks > Charger/USB.

4: Reset device settings: Settings >> General Management >> Reset >> Reset Settings.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support