Original topic:

Tab s9 wifi 8gb variant.

(Topic created on: 01-22-2024 01:25 PM)
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eswarsheshu
Active Level 1
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Tablets
I'm getting low sot it's taking 10-15 percent for 60 Mins of usage. Is this same to all or for me. I use it in dark mode auto brightness. Youtube and notes. Is there any problem with the tab or it's just like that.
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msanand191
Active Level 3
Tablets

same happening to me on my tab s8 after one ui 6 update.

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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would like to inform you Battery usage depends on how the device is used, if you are facing more battery draining as compared to normal, kindly perform the following steps by the given links to resolve your issue.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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eswarsheshu
Active Level 1
Tablets
I did everything. Went to service center and they did reset. And told if it's still same they'll replace hardware. I don't understand I've not used this device much it's happening like this
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