Original topic:

Tab S8 Spen docked status pops up randomly.

(Topic created on: 04-07-2023 11:24 AM)
322 Views
UncleDarth
Active Level 3
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Tablets
I am using Tab S8 and the spen status with a greyed out spen, as shown in the screenshot, pops up on its own when the spen remains docked in its usual position.

There is little to no chance of the pen moving as it is always inside the cover

When I normally remove and re-dock the sPen, it shows the same greyed out pen but with charge status as well (which is normal)

The tab is updated to one ui 5.1 with latest security patch. 

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2 Comments
cs-member11
Moderator
Moderator
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Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Aneeq01
Active Level 6
Tablets
I used to face the same issue sometime back. It got fixed with an OTA update.