Original topic:

Screen burn issue

(Topic created on: 02-02-2023 10:48 PM)
501 Views
Drstrange1234
Beginner Level 4
Options
Tablets
I'm Online Studying guy. IM using Marrow application since 2 yr. Now after exiting the app I'm getting MARROW LOGO in background . I'm now worried about this issue PLZ TELL ME WHAT TO DO
2 Comments
Srinivas_
Active Level 7
Tablets
This is called screen ghosting 👻 a static image retention, use a screen saver, that might fix .. I doubt 😕
cs-member11
Moderator
Moderator
Options
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support