Original topic:

Samsung galaxy tab a 8.0 (wifi) software update problem

(Topic created on: 06-02-2021 05:42 PM)
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SujithRaj007
Active Level 1
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Tablets
On 02/06/2021 i saw a software updates on my samsung galaxy tab a  8.0 (wifi) .  The update was " security patch level April 2021". After updating when I use  Google meet, zoom, Google duo apps I can't able to speak to any one during meeting.
 I think that tab Mike has some problem, but when I use sound recorder I can able to record the sound properly. I have checked the audio settings, permissions etc.. all are in proper way...
 So the problem, is for the apps like Google meet, zoom, duo etc....
 
 How can I fix this problem,?? 
 
8 Comments
SujithRaj007
Active Level 1
Tablets
Samsung galaxy tab 8.0 a (wifi) software update problem Screenshot_20210602-171554_Software update.jpg
karthik1991
Active Level 7
Tablets
Once try to reset it
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SujithRaj007
Active Level 1
Tablets
Tab has rested , formated , and tried the safe mode too ..no changes ....
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karthik1991
Active Level 7
Tablets
Once reinstall the apps dude
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SujithRaj007
Active Level 1
Tablets
Bro I have reinstalled the app 4 times no changes..... all the features are working properly but when I speak no one can hear my voice.... same problem in whatsapp, duo, zoom ... no one can hear my sound...
cs-member13
Expert Level 4
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Members_9fpEFZc
Beginner Level 2
Tablets

Hi, I have exactly same issues with two of my Samsung tab of tab 8.0 a (wifi) . 

Have done factory reset 4 times but issue didnt get resolved.

Mic working for Google assistant/video recordings but doesn't work for Zoom/Teams apps etc.

Please help

 

 

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ThomasRCCan
Beginner Level 2
Tablets

Since the June 3 update (same security date as yours) I have had all sorts o WiFi issues impacting all apps. Have reset everything both on the tablet, router and modem - no joy.

 

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