Samsung Tablet Screen Unresponsive in Certain Areas

[deepakRiddhi]

 Hi everyone,and I work for Riddhi Siddhi Metal Impex as a Stainless Steel Flanges Manufacturer in India. I've noticed that my Samsung tablet's screen is unresponsive in specific areas. It's as if some parts of the touchscreen have stopped working. This makes it difficult to use certain apps and features. Is there a way to calibrate or fix this issue?

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and would request you to kindly perform the following steps to resolve your issue.

Optimize device performance: The Device care feature will improve your phone's overall performance by scanning for wasted storage space and other potential issues. Navigate to and open Settings. Tap Device Care, and then tap Optimize Now.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support