Original topic:

Samsung Tab A, microphone not working after recent software update last week

(Topic created on: 06-12-2021 12:13 PM)
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RevSrika
Beginner Level 4
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Tablets

I did software update lastweek on my Samsung tab A and after that microphone is not working with zoom and google Duo app.

Raised a ticket 2309708015 with Samsung support and waiting for resolution..

This issue is faced by many others, see the thread in the Link below which precisely is the issue i am facing too. 

Kids online classes are affected because of this issue. When they ask or speak, others are not able to hear them. 
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2 Comments
BasEkKing
Beginner Level 2
Tablets
I am also facing same issu with my galaxy f62
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cs-member13
Expert Level 4
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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