Samsung Galaxy Tab S8 Plus 5G Battery Usage Issue

[ankurbajaj]

I have a Samsung Galaxy Tab S8 Plus 5G. Initially it used to report correct battery usage in device care > battery. But now it is all messed up. It never shows screen on time since last charge, it only shows screen on time and off time combined for last 4 to 5 days. I have tried clearing the data and cache of the device care app but the issue still persists. Please help. 

Here is a screenshot after I turned off my tablet charged it fully and turned on the next day. Instead of showing 0 mins screen on time it's showing from last 4 days.

[CODM6567]

Can u share screenshot?

[ankurbajaj]

Screenshot added to the original post.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[ankurbajaj]

Report sent.