Original topic:

SM-T385 not recoverable after firmware update?

(Topic created on: 04-24-2021 11:28 AM)
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broozm
Beginner Level 2
Options
Tablets

The tablet is mostly not responsive - the screen stays black with no sign of life - despite being in a good charge and cable for plenty of time.. - but this screen occasionally appears when attempting to turn the phone on.

 

Any ideas on how to get this screen to show up

What to do when it does.

I  don't need the data so some of hard reformat would be ok!

TIA

 

20210423_100939.jpg

2 Comments
Anikroyale
Expert Level 5
Tablets
Use your volume down button to bring it to "Wipe data/factory reset" and hit the power button. Confirm in the same way and your tablet will be reset to its factory settings.
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broozm
Beginner Level 2
Tablets

The tablet is no longer powering on at all - must have been some kind of failure internally.

Unfortunately out of warranty...

Thanks for your help.

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