Original topic:

S9 fe + multi tasking issue

(Topic created on: 07-26-2025 08:03 PM)
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ganeshsvs
Beginner Level 2
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Tablets
When utilizing a video application and Samsung Notes in split-screen mode, I have observed that after a certain duration, attempting to open the calculator results in the tab becoming locked, and upon unlocking, the prior split-screen configuration disappears.
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ganeshsvs
Beginner Level 2
Tablets
This is what happening1753540541394.jpg
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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