S pen

[kanadiga]

S pen for s8 plus not able to scroll or write. Plz help me resolve this

[Dabhi2002]

Try resetting then run diagnostics if it doesn't fix then wipe cache partition

[kanadiga]

Didn't work

[Dabhi2002]

Does it show charging when attached on the back ?

[kanadiga]

Yeah, it charges and gets connected

[Dabhi2002]

Does it shows pointer when you take it near to screen ? If yes then there might be problem in nib

[kanadiga]

Yeah, but i had even changed the tip, but I still have not been able to figure it out

[Dabhi2002]

Try that spen on some other tab or try other spen on your tab....to check where is problem

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Settings> Advanced features> S Pen> Air actions> More> Reset S Pen.

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support